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About the hotel
Popularity

Tripadvisor
9/10
1594

Booking
8/10
1041

Expedia
7.8/10
202
Main services
Multilingual staff
Transfer service
Beach hotels
Minigolf
Hotel safe
BBQ Facilities
Wheelchair-accessible
Shop
Outdoor swimming pool
Coffee
Waterskiing
Terrace
Bicycle rentals
Pilates
Restaurant
Game room
Playground
Vending Machine(snacks)
Luggage room
Golf Course (within 2 miles)
Garden
24-hour reception
Bar
Basketball
TV lounge
Dry cleaning and laundry
Internet
Non-smoking establishment
Valet parking
Windsurfing
Elevator
Sailing
Meeting room
Billiards
Sauna
Library
Hairdressing salon
Sun loungers
Accessible parking
Snorkeling
Tennis
Snacks
Pets not allowed
* Some services may carry an extra charge.
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Information about the area
Port of the Cross - North Tenerife, SpainPuerto de la Cruz is a region located in the north of the island of Tenerife. It was declared a Tourist Interest site in 1955, and it beautifully combines the island's traditional architecture with modernity.
The coastal area houses several of the city's main attractions, such as the old harbor, the promenade, and the Lago Martiánez complex of swimming pools designed by the Canary Islands architect César Manrique.
Loro Parque is a zoo situated on the outskirts of Puerto de la Cruz, which boasts a vast and diverse collection of animal and plant species.
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What’s nearby
- Sitio Libre Garden - 0.24 km
- Taoro Park - 0.37 km
- Church of All Saints - 0.43 km
- Sortija Park - 0.53 km
- La Paz Viewpoint - 0.53 km
- Hermitage of San Amaro - 0.55 km
Getting around
- (TFN) Tenerife, Tenerife Norte Los Rodeos, ES - 10.55 km
About accommodation
General
- Hypoallergenic room available
- Family rooms
- Elevator
- Designated smoking area
- Convenience store on site
- Safe
- Non-smoking rooms
- Facilities for disabled guests
- Wifi in all areas
Safety & security
- Fire extinguishers
- 24-hour security
- Security alarm
- CCTV in common areas
- Smoke alarms
- Key card access
- CCTV outside property
Activities
- Tennis court
- Pool table
- Sauna
- Happy hour
- Karaoke
- Live music/Performance
- Solarium
- Live sports events (broadcast)
- Ping-pong
- Playground
- Public Bath
- Evening entertainment
- Entertainment staff
- Themed dinners
- Mini golf
- Massage
- Tennis equipment
Services
- Fax/Photocopying
- ATM on site
- Ironing service
- Airport shuttle (additional charge)
- Shuttle service
- Dry cleaning
- Tour desk
- Shuttle service (free)
- Daily housekeeping
- Meeting/Banquet facilities
- Baggage storage
- Shared lounge/TV area
- Car rental
- Suit press
- Concierge
- 24-hour front desk
- Airport shuttle
- Vending machine (snacks)
- Vending machine (drinks)
- Private check-in/out
- Grocery deliveries
- Laundry
Safety features
- Thermometers for guests provided by property
- Face masks for guests available
- Hand sanitizer in guest accommodation and common areas
- Staff follow all safety protocols as directed by local authorities
- First aid kits available
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Access to healthcare professionals
- Process in place to check health of guests
Physical distancing
- Physical distancing rules followed
- Screens or physical barriers between staff and guests in appropriate areas
- Contactless check-in/out
- Cashless payment available
Food & Drink
- Snack bar
- Restaurant
- Bar
- Fruit
- Special diet meals (on request)
- Wine/Champagne
- Kid-friendly buffet
- Coffee house on site
Cleanliness & disinfection
- Guest accommodation sealed after cleaning
- Use of cleaning chemicals that are effective against coronavirus
- Property cleaned by professional cleaning companies
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- All plates, cutlery, glasses, and other tableware sanitized
- Delivered food covered securely
- Physical distancing in dining areas
- Breakfast to-go containers
Internet
- Internet
- Wifi
- Free Wifi
Outdoors
- Outdoor pool
- Garden
- Terrace
- Outdoor furniture
- Sun deck
Parking
- Private Parking
- Electric vehicle charging station
- Parking
- Accessible parking
- Parking on site
Pool and Spa
- Beach chairs/Loungers
- Beach umbrellas
- Swimming pool
- Kids' pool
Transportation
- Airport pickup
- Airport drop-off
Front Desk Services
- Invoice provided
Entertainment & Family Services
- Board games/Puzzles
- Outdoor play equipment for kids
Languages
- Čeština
- Deutsch
- English
- Español
- Français
About the rooms
The accommodation has 160 rooms:
General
- Trash cans
- Hardwood or parquet floors
- Carbon monoxide sources
- Key access
- Fire extinguisher
- Safe
- Smoke Alarm
- Interconnecting room(s) available
- Carbon monoxide detector
Services
- Wake-up service
- Wake-up service/Alarm clock
Room Amenities
- Sofa bed
- Socket near the bed
- Clothes rack
- Non-feather pillow
- Adapter
- Drying rack for clothing
Safety features
- Air purifiers
Bathroom
- Bathtub or shower
- Body soap
- Free toiletries
- Toilet paper
- Hairdryer
- Shower
- Towels
- Walk-in shower
- Private bathroom
- Bidet
Media & Technology
- Satellite channels
- TV
- Telephone
- Cable channels
- Flat-screen TV
Food & Drink
- Tea/Coffee maker
Cleanliness & disinfection
- Hand sanitizer
Kitchen
- Kitchenette
- Stovetop
- Kitchen
- Oven
- Refrigerator
- Wine glasses
- Kitchenware
- Dining table
- Electric kettle
Outdoors
- Terrace
- Balcony
- Outdoor furniture
View
- Sea view
- Garden view
- Mountain view
Living Area
- Sofa
- Dining area
- Desk
- Sitting area
Bedroom
- Linens
- Childrens' cribs
- Extra long beds (> 6.5 ft)
- Wardrobe or closet
Accessibility
- Roll-in shower
- Accessible by elevator
- Entire unit wheelchair accessible
- Upper floors accessible by elevator
Entertainment & Family Services
- Books, DVDs or music for children
- Board games/puzzles
*Some services may only be available in specific rooms or upon request.
About the pools
The accommodation has 1 pool:
Location
OutdoorRestaurants
Restaurante Guacimara
- Access for guests and visitors
- No reservation required
About parking
The accommodation offers 1 parking option:
Parking type
PrivateLocation
On-siteReservation
No reservation neededCost
- 5,00 € per day
Internet
Coverage
Entire propertyConnection type
Wi-FiPrice
- Free
Policies
Check-in
- Checkin from 14:00 to 00:00
- Minimum age for check-in: 18 years old
Check-out
Checkout before 12:00Pets
Pets are not allowed.Children
Children of any age are welcome.Extra beds
Extra beds is not available at this property. Cots available subject to availability at this property.Important information
American Express is not accepted as a method of payment.
Please note that the property considers children to be 11 years old and under.
Please note the outdoor pool is covered.
Please note, the sauna, hot tub and solarium carry an extra cost and are not available at weekends.
Please note the shuttle service is available Monday to Saturday until 13:15.
*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.