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Back to homepagePursuant to theGeneral Data Protection Regulation, 679/2016 of May 25, 2016, with entry into force on May 25, 2018.
This privacy policy applies to data processing carried out by Centraldevacaciones.com. Please read it carefully, in it you
will find important information about the processing of your personal data and the rights recognized by current regulations on the matter. Confidentiality, professional secrecy and security are fundamental values of Centraldevacaciones.com, which assumes the commitment to guarantee the privacy of the user or visitor at all times, and in all interactions with him.Centraldevacaciones.comalso assumes the commitment not to collect unnecessary information about the User. Likewise, we promise to treat with extreme diligence the personal information that the User may provide through our website.
It is important that so that we can keep your personal data updated, you inform us whenever there has been any change in them, otherwise, we are not responsible for their veracity. We consider that, if you do not expressly cancel your personal data from our files, you are still interested in continuing to be incorporated into them until Centraldevacaciones.com deems appropriate and as long as it is appropriate for the purpose for which they were obtained. Centraldevacaciones.comis not responsible for the privacy policy regarding personal data that may be provided to third parties through the links available on our website.
Centraldevacaciones.com can modify these privacy policies to adapt them to the modifications that occur on our website, as well as legislative or jurisprudential modifications on personal data that appear, for which reason it is necessary to read them, each time you provide us with your data through this Web. For any question regarding the Personal Data Protection Policy, you can contact us by email: info@centraldevacaciones.com or by phone 969 69 33 69. In general, the fields of our forms that are marked as mandatory must be completed in order to process your requests.
Who is responsible for the processing of your data?
What personal information do we collect?
The data we process are those obtained:
The data we obtain is provided, either directly by you, or by third parties that process requests on your behalf, for example, the holder of the reservation, the company for which you work or other travel agencies that may act as intermediaries.
Why will we process your data?
At Centraldevacaciones.com we treat your personal data provided for the following purposes:
The data of the users of the Web are also processed for the administration, management and control of the website itself and its private access areas and for statistical purposes and improvement of the website and our services.
For security and quality control reasons, calls made to our call center and by our agents may be recorded. If you do not want the call to be recorded, you must explicitly tell the agent that answers you.
We process data of our clients and users for the following commercial purposes:
To whom can we communicate your data?
In general, we will only communicate your data with your prior consent, when it is necessary for the processing of your requests or the provision of contracted services or to comply with our legal obligations.
And in particular:
Legal basis of the treatments
The basis for the processing of your data is the management of the legal relationship established with you, the provision of the requested or contracted services and compliance with legal obligations, especially the applicable regulations on accounting, tax, tourism or Security and passenger control.
The following treatments are based on the existence of a legitimate interest:
How long will we keep your data?
In general, we keep your data during the validity of the relationship you have with us and, in any case, during the periods established in the applicable legal provisions, for example, in accounting and tax matters, and during the time necessary to attend to possible responsibilities arising from the treatment. We will cancel your data when they are no longer necessary. For exceptional cases such as for the exercise or defense of claims or some type of judicial, legal or contractual responsibility may arise, they will remain duly blocked.
The recordings of the calls in the call center will be canceled within a maximum period of 2 months, without prejudice to their conservation for the time necessary to manage eventual incidents or the terms established by the applicable legal provisions.
The data processed for commercial purposes, including commercial profiles, will remain valid as long as its deletion is not requested. The supports in which the existence of your consent for the processing of your data for these purposes, for example, the logs of sending electronic forms, will be kept for the entire duration of the treatments and the applicable prescription periods.
What are your rights?
You have the right to obtain confirmation of whether or not we are processing your personal data and, if so, to access it.
Once registered on the Web* (dynamic area) you will be able to consult the history of your reservations, as well as access your profile, see your pending payments, check your saved Ideas/Quotes, your purchase attempts and saved packages.
You can also request that your data be rectified when it is inaccurate or that incomplete data be completed, as well as request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In certain circumstances, you may request the limitation of the processing of your data. In this case, we will only process the affected data for the formulation, exercise or defense of claims or with a view to protecting the rights of other people. Under certain conditions and for reasons related to your particular situation, you may also oppose the processing of your data. In this case, we will stop processing the data except for compelling legitimate reasons that prevail over your interests or rights and freedoms, or for the formulation, exercise or defense of claims.
Likewise, and under certain conditions, you may request the portability of your data so that they are transmitted to another data controller.
You can revoke the consent that you have given for certain purposes, without affecting the legality of the treatment based on the consent prior to its withdrawal.
To request your withdrawal from processing for commercial purposes, you can:
At any time you can revoke your consent for your geolocation or the installation of cookies for tracking or the creation of navigation profiles by modifying the privacy options of your web browser or your terminal. You can obtain more information about online behavioral advertising (online behavioral advertising) and how to manage the privacy of your browser to reject this type of treatment at http://www.youronlinechoices.com/es/. More information in our cookie policy available at https://www.centraldevacaciones.com/php/politica-de-cookies/
To exercise your rights, you must send us a request accompanied by a copy of your national identity document, or another valid document that identifies you by post or email, to our Data Protection Delegate at the addresses indicated in this text.
You can obtain more information about your rights and how to exercise them on the page of the Spanish Data Protection Agency at http://www.agpd.es or on the page of the data protection authority of your country.