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Important information about your Cruise Costa Cruises

Conditions to make your reservation, cancellation conditions, boarding requirements...

You are about to make a reservation for a Costa Cruises Cruise on our website, and we believe it is important that you know the different requirements and conditions that this shipping company demands of its custome

Deposit required

Book only for €50* if you book your cruise at least 90 days before departure. If the reservation is made between 89 and 31 days before departure, the deposit to be made will be 20% of the value of the trip and if the reservation is made at least 30 days before the departure date, you must pay a deposit equal to 100% of the trip price.

(*) The deposit of €50 per person is not refundable

Prices

Prices (Rates: All Inclusive and Super All Inclusive) include taxes, fees and the Service Fee.

The Service Fee is not included in the price of LAST MINUTE fares; LAST MINUTE; LAST MINUTE; FLASH; PIND; PROMO, UNMISSSIBLE and UNMISSSIBLE. This Service Fee includes the use of hotel services on board and is charged daily in the same way as the rest of the expenses incurred. 

Children under 4 years of age do not pay Service Fee, while children between 4 and 14 pay 50%.

Cancellation fees

Any traveler may withdraw from the contract at any time before the start of the combined trip, although they will have to pay the following amounts or percentages of the price of the combined trip, in accordance with the following:


More than 270 days before departure:

All Inclusive Rate or My Cruise: €50 per person (Except Around the World which will be 25% of the value of the trip)

LAST MINUTE / LAST MINUTE / LAST MINUTE / FLASH / PIND / IMPERDIBLE / IMPERDIBLES: 30% of the value of the trip

PROMO rates: €50 per person


Between 89 and 60 days before departure:

All Inclusive Rate or My Cruise: €50 per person (Except Around the World which will be 50% of the value of the trip)

LAST MINUTE / LAST MINUTE / LAST MINUTE / FLASH / PIND / IMPERDIBLE / IMPERDIBLES: 30% of the value of the trip

PROMO rates: 25% of the value of the trip


Between 59 and 45 days before departure:

All Inclusive Rate or My Cruise: €50 per person (Except Around the World which will be 50% of the value of the trip)

LAST MINUTE / LAST MINUTE / LAST MINUTE / FLASH / PIND / IMPERDIBLE / IMPERDIBLES: 30% of the value of the trip

PROMO rates: 30% of the value of the trip


Between 44 and 30 days before departure :

All Inclusive Rate or My Cruise: 25% of the value of the trip (Except Around the World which will be 50% of the value of the trip)

LAST MINUTE / LAST MINUTE / LAST MINUTE / FLASH / PIND / IMPERDIBLE / IMPERDIBLES: 50% of the value of the trip

PROMO rates: 50% of the value of the trip


Between 29 and 15 days before departure:

All Inclusive Rate or My Cruise: 50% of the value of the trip (Except Around the World which will be 75% of the value of the trip)

LAST MINUTE / LAST MINUTE / LAST MINUTE / FLASH / PIND / IMPERDIBLE / IMPERDIBLES: 60% of the value of the trip

PROMO rates: 75% of the value of the trip


Between 14 and 10 days before departure:

All Inclusive rate or My Cruise: 75% of the value of the trip

LAST MINUTE / LAST MINUTE / LAST MINUTE / FLASH / PIND / IMPERDIBLE / IMPERDIBLES: 85% of the value of the trip

PROMO rates: 100% of the value of the trip


Between 9 and 6 days before departure:

All Inclusive Rate or My Cruise: 75% of the value of the trip (Except Around the World which will be 100% of the value of the trip)

LAST MINUTE / LAST MINUTE / LAST MINUTE / FLASH / PIND / IMPERDIBLE / IMPERDIBLES: 85% of the value of the trip

PROMO rates: 100% of the value of the trip


Less than 5 days before departure:

All Inclusive Rate or My Cruise: 100% of the value of the trip

LAST MINUTE / LAST MINUTE / LAST MINUTE / FLASH / PIND / IMPERDIBLE / IMPERDIBLES: 100% of the value of the trip

PROMO rates: 100% of the value of the trip

The Shipping Company reserves the right to offer better cancellation conditions and exceptions to what is provided in this point during specific promotions, duly publicized, during certain periods of time (for example, free cancellation up to 30 days before the departure date).

Administration fees

In the case of cancellation by the holder of the reservation, the management expenses established in the reservation conditions and/or the combined travel contract accepted in the making of this reservation will apply, unless your adviser has A personalized reservation confirmation will be sent a posteriori indicating other conditions related to management expenses because the management of this specific reservation so establishes.

Online billing procedure

From 10 days before boarding, you can download the tickets. All passengers 12 years of age or older, regardless of their origin, will be asked through the registration form on the MyCosta website to confirm that they are vaccinated against Covid with one of the following cases:

Vaccination with 2 or more doses (1 dose if J&J)

Cured + at least one subsequent vaccination dose

Vaccination with 1 or more doses (1 dose if J&J) + subsequent cure

Healing

IMPORTANT

You will not be able to continue with the check-in on the web and download your boarding pass if you do not meet at least one of the above conditions.

All passengers over the age of 2 will be required to present official certificate proof of a negative Covid antigen test (or RT-PCR, at your choice) prior to boarding, which must be done up to 48 hours before departure time. shipment.

If the itinerary departs from a Greek port, the antigen test must be carried out up to 24 hours before boarding time.

(*) Requirements required as of 07/20/2022. At the time of your reservation, check the updated covid requirements  by clicking here

Live your holidays without restrictions

As of October 8, the health regulations change so that we can now travel freely and without restrictions! To be able to enjoy a cruise without any kind of worry, you can find out about everything you need at this link: Travel calmly with Costa Cruises

Things you should know

insurance

It is no longer mandatory to contract the "Costa Relax" COVID insurance; however, we strongly recommend taking out insurance before departure that covers the following risks in the event of a positive COVID-19 test, which would otherwise incur costs for the client: medical and hospitalization expenses, extended stay expenses stay (room and board) ashore for quarantine, return home expenses (including protected means of transport for people who have tested positive or have been in close contact with a positive), refund of the amount of the reservation in case of alteration of the cruise.

Cleaning

A higher level of cleanliness and hygiene will be maintained in common areas, cabins, terminals, and vehicles used on excursions and for passenger transportation.

excursions

In all destination ports, disembarkation for excursions will be subject to local regulations. Passengers will be able to choose from the many excursions in our catalog or explore the destinations on their own.

bus transfers

All passengers must wear a mask (surgical or FFP2) and remain seated in their assigned seats throughout the tour.

Documents:

For boarding in Spain, passengers from other countries must fill out the corresponding FCS form by connecting to the website: www.spth.gob.es. This requirement is not necessary for people in transit.

To consider:

We remind you that the information that we show you here is merely informative and that it may be modified by the shipping company, due to the change of season, specific promotions, new requirements, etc.

At the time of making your reservation you will always be faithfully informed of the conditions in force at this precise moment.